Our refund time frame may be somewhat longer during summer period (June to September). This is due to growth in our user base, which remains strong again this year, combined with the peak in activity we record annually at this time.
You received a message confirming that your tax-free forms have been validated? Everything is OK. We will keep you regularly updated on the status of your refund.
Reminder: since 2017, we have refunded all our users, without exception.
Thank you for your understanding.