Most frequent questions
Questions we are most often asked
Requesting ZappTax invoices
How to obtain a ZappTax invoice in stores
Tutorials
ZappTax Tutorial series (How to?)
Online purchases
Get your tax refund for online purchases
ZappTax Invoice
Upload, Proof of payment, Warranty, Mentions, Serial number, Examples
Tax-Free Form
Request and validate tax-free forms
At the airport or border
EU airports, borders and point of exit
Other
Useful information