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What is the refund rate?
Leace avatar
Written by Leace
Updated over 8 months ago

On average we refund 15% more than what you are usually being refunded.

We “combine” all your purchases per country to determine the refund rate.

Refund table:

Total combined purchases (VAT included) (€)

Percentage of VAT refunded (%)

Percentage refunded vs. total purchases VAT included (%)
[VAT at 20%]

<500€

72,5%

12,08%

500€ - 1.000€

77,5%

12,91%

1.000€ - 2.500€

80%

13,33%

2.500€ - 3.500€

85%

14,16%

> 3.500€

90%

14,99%

(The refund thresholds have slightly been increased as of March 1st, 2024 to reflect inflation. They had not been adapted since 2017.)

  • Example: if your combined purchases = € 1.500 VAT included, the total VAT amount is € 250 (based on a 20% VAT rate) and we will refund you € 200,00.

  • Based on the current average purchase basket size, we refund on average 85% of TVA 👍

Note: with a 20% VAT rate applied to an amount “tax excluded”, the VAT represents 16,66% of the full price (VAT included). The difference between those 16,66% and the refund percentage corresponds to the processing fee which allows us to offer you this service.

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