On average we refund 15% more than what you are usually being refunded.
We “combine” all your purchases per country to determine the refund rate.
Refund table:
Total combined purchases (VAT included) (€) | Percentage of VAT refunded (%) | Percentage refunded vs. total purchases VAT included (%) |
<=500€ | 70% | 11,66% |
500€ - 1.000€ | 75% | 12,50% |
1.000€ - 5.000€ | 80% | 13,33% |
5.000€ - 10.000€ | 85% | 14,16% |
> 10.000€ | 90% | 15,00% |
(Last update to the refund grid: 3 Dec 2025. This adjustment reflects the evolution of operational and compliance costs and harmonises our refund grid. More info here.)
Example: if your combined purchases = € 1.500 VAT included, the total VAT amount is € 250 (based on a 20% VAT rate) and we will refund you € 200,00.
Based on the current average purchase basket size, we refund on average 85% of TVA 👍
Note: with a 20% VAT rate applied to an amount “tax excluded”, the VAT represents 16,66% of the full price (VAT included). The difference between those 16,66% and the refund percentage corresponds to the processing fee which allows us to offer you this service.