For any purchase, in-store or online, valued at > €1,000 (even if you received a ZappTax invoice).
For any in-store purchase, regardless of its value (even < €1,000), for which you did not get an invoice in the name of ZappTax, but for which you got:
A simple purchase receipt, even with ZappTax printed on it.
An invoice in your own name.
Proof of payment can be :
A separate payment receipt.
A screen shot of a bank account or credit card statement.
your bank account or credit card statement may not be available until a few days or weeks after purchase.
Don’t worry, we will edit your tax-free forms for these purchases, and they can be validated by customs. We will refund you once you have submitted the proof of payment (even after your return).