ZappTax

When do I need to print my tax-free forms?

Only in cases where you leave the EU from a country that is not the country where you made your purchases. Example 1: purchase in France and flight departing from Amsterdam or de Brussels. Example 2: purchase in Belgium and flight departing from Roissy Charles de Gaule. Example 3: purchase in France and departure with Eurostar from Brussels-Midi train station.

These forms must be printed and manually validated by a customs officer via stamp. You will then have to send us a picture of the stamped forms via the app.

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What if I am having trouble printing my tax-free documents?

Send us a message via the chat and we will try to help you best. If you do not have a printer on hand, you can:

Try to find a way to print at the airport.

- Ask your hotel.
- Try to find a way to print at the airport.
   

<a href="https://help.zapptax.com/en/articles/6412932-i-have-a-layover-flight-where-do-i-have-to-get-my-tax-free-forms-validated">I have a stopover flight. Where do I have to get my tax-free forms validated?</a>

- <a href="https://help.zapptax.com/en/articles/6412932-i-have-a-layover-flight-where-do-i-have-to-get-my-tax-free-forms-validated">I have a stopover flight. Where do I have to get my tax-free forms validated?</a>

I must no longer print my tax-free forms except in certain situations. Which ones?

Find answers and get help from Intercom Support and Community Experts

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