Go to ZappTax

When do I need to print my tax-free forms?

Only in cases where you leave the EU from a country that is not the country where you made your purchases.

Example 1: purchase in France and flight departing from Amsterdam or de Brussels.
Example 2: purchase in Belgium and flight departing from Roissy Charles de Gaule.
Example 3: purchase in France and departure with Eurostar from Brussels-Midi train station.

These forms must be printed and manually validated by a customs officer via stamp. You will then have to send us a picture of the stamped forms via the app.

What if I am having trouble printing my tax-free documents?

Send us a message via the chat and we will try to help you best.
If you do not have a printer on hand, you can:

  • Ask your hotel.

  • Try to find a way to print at the airport.

See also question:

Did this answer your question?