Eurostar
Departing from Paris (Gare du Nord, 1st floor), Lille (Gare Lille Europe) or Brussels (Gare du Midi).
Pass check-in and security control gates.
Access the Eurostar boarding area and follow the signs “Détaxe – Tax Refund”.
Eurotunnel
Pass the 1st check (control of travel documents).
Along the road that leads to the border control area, park your vehicle along the “Dickens Building” on your right.
Inside the building, look out for the “Détaxe – Tax Refund area” with PABLO validation kiosks and a customs office.
Note:
the customs office may be closed outside normal business hours.