By car
French border posts handling tax refund for exits from the European Union by road at the French-Swiss border:
Border crossing | Opening hours | Presence of PABLO terminal |
Saint-Julien Bardonnex | 24/7 | YES |
Ferney Voltaire Road | 6am–8pm, 7 days/week | YES |
Genève-Cornavin tation | 7:30am–6:30pm, 7 days/week | YES |
Vallard-Thonex | 6am–8pm, 7 days/week | YES |
Saint-Gingolph | 7am–6pm, Monday to Friday | NO |
La Ferrière sous Jougne/Vallorbe | 6am–8pm (Mon–Fri), 8am–8pm (Sat), 10am–1pm (Sun) | YES |
Col France/Col des Roches | 6am–8pm (Mon–Fri), 10am–6pm (Sat) | NO |
Delle/Boncourt | 6am–8pm, 7 days/week | YES |
La Cure | 9am–12pm & 1pm–4:30pm (Mon–Fri), 11am–5pm (Sat) | NO |
Saint-Louis highway | 9am–8pm (Mon–Fri), 12pm–8pm (Sat). Outside these hours, travelers are directed to the commercial kiosks, open 5am–9am & 8pm–10pm (Mon–Fri), 5am–1pm (Sat) | YES |
Saint-Louis Bâle station | 8am–4pm (Mon–Fri) – Platform 33 | NO |
Note: at border crossing points equipped with PABLO terminals, some terminals may be deactivated or inaccessible outside operating hours.
By train (including TGV Lyria)
General rule: validation during customs control carried out by French customs officers in the train (however this control is not systematic, and customs officers are sometimes dressed in civilian clothes)
If arriving at Geneva-Cornavin station: validation at the French customs desk / PABLO terminal located within the station itself (customs presence every day, 6:30am–6:30pm, between platforms 7 and 8).
Absence of French customs officers at road border crossing or during train travel
As of July 1st, 2023, eligible travelers for tax refunds who have made purchases in France or Belgium and who wish to be refunded for this tax must necessarily go through an open French border post (see list above) to have their forms validated, either electronically or with a customs stamp.