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Am I eligible for a refund?
Am I eligible for a refund?
Fatimata avatar
Written by Fatimata
Updated over a year ago

Yes 👍, if:

  • You are a resident outside of the European Union (UE)

  • You are older than 16

  • You stay in the EU for less than six months

If you hold a passport from a non-EU country, you only need to upload a copy of your passport (unless we request other documents from you).

If you hold a passport from an EU country, upload a copy of your passport plus a copy of any other document proving your residency outside of the EU: consulate card, certificate of registration in the register of French citizens established outside of France, "settled status" or "pre-settled status" document for residents of the UK, green card or any other residence permit from a non-EU country.

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