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Most frequent questions
Questions we are most often asked
ZappTax billing address in France, Belgium and Spain
How to use ZappTax, step-by-step
Which goods are eligible?
Can I use ZappTax for online purchases?
Do I need to ask for a tax-free form in store?
How long does it take to validate my invoices?
What is the refund rate?
When will I receive my refund?
Am I eligible for a refund?
What are the minimum and maximum amount that I need to spend?
In which country and in which stores can I use the services of ZappTax?
How to verify my profile