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Most frequent questions
Most frequent questions
Questions we are most often asked
How to use Zapptax, step-by-step
Zapptax billing address in France, Belgium and Spain
Can I use Zapptax for online purchases?
Am I eligible for a refund?
Which goods are eligible?
Do I need to ask for a tax-free form in store?
How long does it take to validate my invoices?
What is the refund rate?
When will I receive my refund?
What are the minimum and maximum amount that I need to spend?
Referral: How does it work?
How to verify my profile